Enhancing Security: A Simon Malls Case Study
Explore the challenges, tailored solutions, and substantial value derived through our collaboration with Simon Malls.
Welcome to our case study featuring Simon Malls, a leader in the shopping center industry. Discover how we transformed their incident management with a cloud-based solution, providing real-time reporting, mobile access, and comprehensive incident logging, enhancing security across 208 properties and ensuring 24/7 system availability. Explore our success story.
Customer Requirement:
- Centralized incident management
- Real-time reporting
- Mobile reporting for guards
- Customizable incident logging
- Cloud-based strategy
- 24/7 availability
- Patrol management and guard tracking
- Notifications and alerts
Our Solution:
- Secure Azure Cloud deployment
- Comprehensive incident logging
- Customized reporting
- Administrative control
- Patrol and map management
- Incident notifications
- Search capabilities and master data configuration
Value Delivered:
- Fully functional incident management system on Azure Cloud
- Expansion to over 208 properties
- Handling more than 30,000 incidents daily
- Training for over 3,000 security personnel
- Uninterrupted 24/7 system availability
- Integration of CCTV modules for live and recorded streaming
