Enhancing Security: A Simon Malls Case Study

Explore the challenges, tailored solutions, and substantial value derived through our collaboration with Simon Malls.

Welcome to our case study featuring Simon Malls, a leader in the shopping center industry. Discover how we transformed their incident management with a cloud-based solution, providing real-time reporting, mobile access, and comprehensive incident logging, enhancing security across 208 properties and ensuring 24/7 system availability. Explore our success story.

Customer Requirement:

  • Centralized incident management
  • Real-time reporting
  • Mobile reporting for guards
  • Customizable incident logging
  • Cloud-based strategy
  • 24/7 availability
  • Patrol management and guard tracking
  • Notifications and alerts

Our Solution:

  • Secure Azure Cloud deployment
  • Comprehensive incident logging
  • Customized reporting
  • Administrative control
  • Patrol and map management
  • Incident notifications
  • Search capabilities and master data configuration

Value Delivered:

  • Fully functional incident management system on Azure Cloud
  • Expansion to over 208 properties
  • Handling more than 30,000 incidents daily
  • Training for over 3,000 security personnel
  • Uninterrupted 24/7 system availability
  • Integration of CCTV modules for live and recorded streaming